Privacy and Cookies
Personal information we may collect
When you donate, register online, take part in a sponsored event, contact us or interact with us in any other way, Creating New Beginnings may receive personal information about you, such as your name, address, telephone number, email address, debit/credit card or direct debit details.
How do we process your personal data?
CNB complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure; and by ensuring that appropriate technical measures are in place to protect personal data.
You have the right to let us know at any time if you want to change how you hear from us or advise us if you no longer wish to receive any further communications from us. You can do this by calling 02089022052 / 07946327625 or emailing [email protected]
How we use your information
We will use your information in a number of ways, such as processing a donation that you have made, sending you information about our work and how you can continue to support CNB, sending you communication you have subscribed to or responding to correspondence you have sent to us.
How long do we keep your personal data?
We will provide you with access to your personal data when required. Should you then wish to update your details or remove your details, you will be able to do so at any time, allowing you ongoing consent and the right to be forgotten. If you have trouble accessing your account at any time, you can contact us during office hours.
Specifically, we retain volunteer data, donation records, gift aid declarations and associated paperwork in-line with current legislation or recommended “best practise”.
What is the legal basis for processing your personal data?
- Explicit consent of the data subject so that we can keep you informed about news, events, activities and process your donations.
- Processing is necessary for legitimate interests in running and promoting the charity.
Disclosure of your information
We will keep your personal information confidential and will not disclose it to any third party without your consent, unless we are obliged to do so by law.
We sometimes use third parties to process your information on our behalf (for example, to process a donation). However, we require them to keep your information secure and not to use it for their own business purposes.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –
- Individuals may request access to their personal data held by us as a data controller.
- Individuals may request us to rectify personal data submitted to us or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which they registered.
- Individuals may request that we erase their personal data
- Where we process personal data based on consent, individuals may withdraw their consent at any time by contacting us or clicking on the unsubscribe link in an email received from us.
- Individuals may have other rights to restrict or object to our processing of personal data and the right to data portability.
- Individuals may request information about, or human intervention into, any automated data processing that we may undertake.
If you wish to exercise any of these rights, please send an email to:[email protected]
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
Accessing and updating your personal information
You can ask us what information we hold about you by contacting us.
Write to Creating New Beginnings, 95 Eton Avenue, Sudbury, Middlesex HA0 3BA; call 02089022052 / 07946327625 or emailing [email protected] with your request.
Please also help us to keep your information up to date by letting us know of any changes using the contact details above.
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to [email protected] We will look into and respond to any complaints we receive.
You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner's Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website https://ico.org.uk/concerns
Data Controller Contact Information
The data controller for Creating New Beginnings is Creating New Beginnings
If you have any questions about this privacy statement or how and why we process personal data, please contact us at:
Creating New Beginnings, 95 Eton Avenue, Sudbury, Middlesex HA0 3BA
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Third party websites
Any changes to this policy will be posted on this page, so please check back from time to time.